Your safety is our priority.
The COVID-19 pandemic brought many challenges to all of us, but one thing that has never changed is our commitment to safety. We have always followed standard protocols issued by the state dental board and American Dental Association to help protect our patients and team members from communicable diseases, and will continue to implement proper disinfection and sterilization processes throughout our practices. Keep reading to learn more about our safety protocols!
How We’re Keeping You Safe
Personal Protective Equipment
- All clinical team members wear:
- Level 3 surgical masks paired with a face shield or KN95 mask or better.
- Eyewear with side shields.
- Gown or lab jacket.
- All non-clinical team members wear reusable or surgical masks.
- In accordance with CDC guidelines for healthcare settings, we are still asking patients to wear masks while in common areas.
- We provide all patients with protective eyewear.
- We have a limited number of chairs in our welcome area to ensure there is adequate space between patients.
- We’ve limited visitors to patients and, if necessary, one parent, guardian or translator.
- We ask the following screening questions prior to every appointment:
- Have you been sick with COVID-19-like symptoms in the last 2 weeks?
- Have you been in contact with anyone who has been diagnosed with COVID19 in the last 2 weeks?
- If you answer “yes” to either of these questions, you may be asked to reschedule your appointment.
- We conduct frequent temperature checks:
- All patients’ temperatures are taken upon arrival.
- All team members’ temperatures are taken daily.
- Sick team members remain at home.
Sterilization and Disinfection
- All team members frequently wash their hands.
- Our common and clinical areas are free of food items, magazines, books, toys and other clutter.
- We frequently disinfect countertops, doorknobs, tables, chairs and other common surfaces.
- Our hygiene operatories are equipped with a high-volume evacuation system to reduce aerosols.
While we will always do our very best to ensure your health and safety, we also ask for your cooperation in keeping our practices safe. If you have a fever or are experiencing any symptoms of a communicable disease, or have had contact with someone who has symptoms, please reschedule your appointment.